How Payless Works
From purchasing your smart meter to topping up with mobile money — everything is designed to be simple, transparent, and instant.
Choose & Purchase Your Smart Meter
Browse our catalog of STS-certified prepaid smart meters for electricity, water, or gas. Each meter is designed for specific use cases — from budget-friendly residential units to heavy-duty industrial models. Order online, via our sales team, or through authorized distributors.
- Select the right meter for your utility type
- Choose residential, commercial, or industrial grade
- Order online with delivery to your location
- Bulk pricing available for property managers & utilities
Professional Installation
Once you purchase a meter, schedule an installation via the Payless app or by calling our support line. A certified Payless technician arrives with all equipment, installs the meter safely, connects it to our platform, and walks you through how to use it.
- Certified technicians handle everything
- Same-week installation scheduling
- Meter commissioned and activated on-site
- Hands-on walkthrough of meter and app
Top Up via Mobile Money
Buy utility tokens from your phone using your preferred mobile money provider — Mixx By Yas, Airtel Money, M-Pesa, Selcom wakala, and more. Tokens are applied automatically to IoT-connected meters, or sent via SMS for keypad entry on basic meters.
- Open the Payless app or dial USSD code
- Enter your meter number and top-up amount
- Pay via Mixx By Yas, Airtel Money, M-Pesa, or Selcom wakala
- Token applied automatically (smart) or via SMS (keypad)
Monitor Usage & Save
Track your real-time utility consumption on the Payless mobile app. View daily, weekly, and monthly usage charts. Set budget alerts so you never run out unexpectedly. Compare months and find ways to reduce your bills.
- Real-time consumption data on your phone
- Set custom budget alerts and low-credit warnings
- View historical usage trends and comparisons
- Get personalized tips to reduce consumption
Works With All Your Utilities
Electricity
Single-phase & three-phase meters for homes and businesses.
Water
Ultrasonic water meters with automatic shut-off valves.
Gas
Safe prepaid gas meters with leak detection.